Any questions?

If you haven’t found the answer to your query on our website, here is a list of frequently asked questions.


Is there a pain centre?

Answer :

There is no pain centre at the Clinique de La Source. Every patient is treated individually by his or her doctor and/or his or her anaesthetist in dealing with pain.

What time do doctors visit?

Answer :

There is no set time. The doctors come between their consultations. Your nurse can contact them at any time if necessary.

What administrative procedures need to be completed when the patient leaves the hospital?

Answer :

The patient is required to inform the reception of his or her departure.

Must the patient settle his or her hostelry account when he leaves?

Answer :

The patient does not need to settle his or her hostelry accounts when he leaves. We will send the account for his or her private expenses to his home.

However, any patient from abroad is required to settle his or her hostelry expenses prior to departure.

Can the patient ask not to be disturbed during the night – in other words – that the nurse doesn’t visit during the night?

Answer :

No, we are legally obliged to come in every two hours.

Will I see the doctor again afterwards

Answer :

In an outpatient situation, certain doctors visit their patient before he or she leaves the hospital. In this case, everything will be explained to you before you return home (painkillers, appointments, dressings, etc, ...)

What time can I leave the Clinic the day of the departure?

Answer :

The time you leave is set by the doctor who treated you or by the anaesthetist who took care of you (this is with regards to outpatients).

Should I make an appointment at the doctor?

Answer :

Your physician will tell you on the same day as the intervention what procedure must be followed for the rest of your treatment (appointment with your doctor, sick leave, etc ...).


Can I come to you if I don’t have supplementary cover?

Answer :

You do have the option of being treated at the Clinic if you do not have supplementary cover. However, the difference in the amount (between basic and supplementary) will be for your account and you will be given an estimate in a quotation prior to your admission.

If I have semi-private insurance, can I be in a private room? If so, what will the additional cost be?

Answer :

Depending on the availability of our private rooms, we can accommodate you with a surcharge, the amount of which depends on your insurance coverage. For an estimate, please contact us at 021 641 34 97 (MON - FRI from 8:00 am to 5:00 pm) or by e-mail at gap@lasource.ch

Can one consult someone at the Clinic?

Answer :

There are no consulting doctors at the Clinic but you will find a list of accredited doctors per specialisation under the DOCTORS section on our home page.

In the event of an emergency, please contact or meet at our Emergency Centre which is open from Monday to Friday from 7am to 9pm and on Saturdays and Sundays from 9am to 9pm.

Hotel and catering services_

Do you have a florist?

Answer :

There are flowers for sale at our kiosk.

Do you have a fee-paying car park? If yes, can one park here as a patient for more than one day?

Answer :

We have a car park but as the number of parking spaces is limited, please refrain from parking your vehicle at the Clinic during your stay. Parking is available at the Palais de Beaulieu which is just next door. In addition, for safety and driving ability reasons, it is not advisable for an inpatient to drive after hospitalization.

Can one get food at the Clinic?

Answer :

Both patients and their visitors can eat at La Véranda.

However, patients are kindly requested to inform their nurse if they wish to eat at La Véranda.

Can someone come with me to eat? Who should I ask?

Answer :

Patients can be accompanied at mealtimes. The meal must be ordered from the Nutrition service, preferably the night before.

I have food allergies. How can I be sure that my meals are in line with my needs?

Answer :

The Nutrition service at the Clinique de La Source meets with every patient with food allergies and ensures that each meal is carefully monitored in the kitchen.

Can someone give me nutrition advice during my stay?

Answer :

The Nutrition Specialists at the Clinique de La Source provide personalised advice to every patient with diet-related questions.

Do you have information brochures regarding diet?

Answer :

The Nutrition service has a large range of brochures with Nutrition information. These are available to patients on request.

What is the Green Fork label?

Answer :

"Fourchette verte" is a label of quality food, which seeks to reconcile pleasure and health in the context of health promotion and the prevention of certain illnesses (various cancers, cardio-vascular disease, obesity, etc).

As part of our commitment to providing the highest level of service, the Clinique de La Source and our Nutrition specialists are pleased to offer, every weekday lunchtime, a "Fourchette verte" meal option. This hallmark offers an assurance that the meal will be healthy, balanced and meets recommendations to prevent cardiovascular diseases, obesity and cancer.

Is it possible to have outpatient nutrition care after my hospitalisation?

Answer :

Outpatient nutrition care is possible after hospitalisation. Only certain cases will be covered by basic health insurance. Our Nutrition Specialists will be delighted to provide advice on this subject.


Do you hold antenatal classes? What kind of class? At what point in my pregnancy?

Answer :

We hold Classic, Fit Ball and Pool antenatal classes from the 26th week of pregnancy.

Can I give birth at the Clinique de La Source without supplementary insurance?

Answer :

Yes, you can give birth at la Clinique de La Source for a flat delivery rate of CHF 5,800 (in a twin-bedded room) or CHF 7,800 (in a single-bedded room), excluding the fees of your gynaecologist, his assistant in the event of a caesarean section and the paediatrician.

Can I have a private room even though I only have semi-private hospital insurance?

Answer :

Depending on the availability of our private rooms, we can accommodate you with a surcharge, the amount of which depends on your insurance coverage. For an estimate, please contact us at 021 641 34 97 (MON - FRI from 8:00 am to 5:00 pm) or by e-mail at gap@lasource.ch.

Will my gynaecologist be present at my delivery? Who else will be there?

Answer :

Your gynaecologist or his replacement as well as the midwife that has looked after you as well as a second midwife from team will be there to help you give birth and welcome your baby.

Will my paediatrician be present at the birth?

Answer :

Your paediatrician does not need to be at the birth unless there are maternal or paediatric medical reasons for him to attend.

However, if you give birth by caesarean section, a paediatrician is always present. If it is planned, you can ask your own paediatrician to be present.

Can one give birth without an epidural?

Answer :

Yes! This is about freedom of choice and individual comfort. There is neither any shame in having one nor any glory in giving birth without an epidural.

Do you do epidurals? Day and night and weekends included?

Answer :

Our anaesthetists are present round the clock, seven days a week and can administer an epidural any time.

At what point can one still have the benefit of an epidural?

Answer :

Theoretically, you can ask for it right up to the last minute. But given the fact that the epidural does not take effect immediately (at least 30 minutes), your midwife will help you choose the right minute, without waiting until the pain becomes unbearable.

Does it hurt when they insert the epidural catheter?

Answer :

The pain is regarded to be similar to that experienced when you have an intravenous catheter. If you are already experiencing painful contractions at that point, the insertion of the epidural catheter will be a lot less painful than a contraction. During the administering of the epidural, please feel free to tell us what you feel so that we can do something about it.

Could it still be painful to give birth despite the epidural?

Answer :

The aim of the epidural is to make the pain of the contractions and the birth of your baby bearable. However, a certain element of feeling, which might be painful, notably when your baby comes out is normal. Sometimes the epidural only works on one side. In this case, the catheter is usually removed and replaced with another as fast as possible.

Will I still feel my contractions?

Answer :

The point of the epidural is to feel the contractions without too much pain while allowing you to push effectively to give birth. However peoples' sensitivity to local anaesthetics can vary incredibly. If you do not feel the contractions, please let your midwife know as a change in the volume or concentration of the drugs used can fix this inconvenience.

Is there any risk that I will be paralysed?

Answer :

An injury to your bone marrow is theoretically impossible as this ends quite far above the area that the injection takes place. A direct injury to a nerve is exceptional and total recovery is the likely outcome.

On the other hand, even with small amounts of local anaesthetic, a slight weakness in a leg is possible and corresponds to the effects of the drug, especially in the case of marked asymmetry in the injection. A total recovery is made within one to two hours after the drug has finished being administered.

In the event of a caesarean, the strength of your legs is always affected and mobility is recovered an hour or two after the operation under general anaesthetic and earlier under epidural anaesthetic.

Does an epidural increase the risk of a caesarean or forceps birth?

Answer :

NO. With current amounts of local anaesthetic, the length of the delivery is not increased: the risk of caesarean or forceps is not increased.

What effect might the epidural have on my child?

Answer :

There is no chance that your child will be put to sleep by the epidural. The drug is used in very small quantities and the amount received by your child is miniscule. In addition, the epidural anaesthetic reduces your stress, improves your child's infusion through the vessels in the uterus. Lastly, it makes it possible to avoid the use of morphine-based painkillers to calm the pain of the contractions which have a negative effect on your child.

A drop in blood pressure which is sometimes caused by an epidural can result in decreased placental perfusion so your blood pressure will be checked regularly and corrected if necessary.

Doe the epidural have any effect on breastfeeding?

Answer :

While a tiny amount of the drug may go into your milk, it won't have any effect on your child. The ability to suck is not affected either even immediately after birth.

How soon after my delivery will I be able to move around freely again?

Answer :

The effects of the epidural wear off two to three hours after the birth of your child and any possible episiotomy stitches. The midwife withdraws the catheter rapidly which is pain free. As soon as this is done you will be independent once again but you will need to be accompanied by a midwife the first time you get up.

Do you support UNICEF’s beliefs regarding breastfeeding?

Answer :

We support breastfeeding as far as possible and depending on the wishes of our patients and doctors.

How long will I be in hospital?

Answer :

On average, a birth requires a four to five day stay depending on the delivery method. 

Will a midwife come and see me at home after the birth?

Answer :

An external midwife care system ensures that a midwife takes care of you as soon as you return home. You can also be taken care of by your own midwife. These services are covered by your basic insurance.