Semi-private insurance _

With semi-private insurance, you can benefit from a wide range of services during your hospital stay at Clinique de La Source.

Services for insured parties in a semi-private ward

With semi-private insurance, you can enjoy many services during your hospital stay at Clinique de La Source. Our institution is by your side throughout your healthcare journey, offering you a high-quality hospital experience. See below for details on the benefits available to you.

BEFORE YOUR ARRIVAL
COMPLETE SUPPORT
 Homecare  We organise your homecare for you, according to your needs and in agreement with your doctor, in collaboration with La Source à domicile
 Home services and support  Upon request, we organise home maintenance services, gardening, pet care and cleaning
 Administrative support throughout the care pathway  Our Case managers support you with any insurance coverage issues
 Taxi arrangements  Our reception is at your service should you wish to book a taxi; you are responsible for the corresponding costs.
MEDICAL SUPPORT
 Guarantee of choice of doctor   Choice of doctor and quick access to medical appointments
  Support for a second medical opinion  To get a second medical opinion, our Case managers refer you to the appropriate specialists
 General advice  Our Case managers can give you any information you require
 Duration of hospitalisation for non-emergency surgeries Fast
  Telephone interview with a specialist nurse   Before your admission (apart from emergencies), our specialist nurse will contact you to ensure that your stay is smooth and optimised
YOUR ARRIVAL

WELCOME

Priority pathway

Quicker medical appointments are possible, depending on availability

In-room patient support

Staff assistance to your room

ADMINISTRATIVE SUPPORT

Administrative support throughout the care pathway

Our Case managers support you with any insurance coverage issues. 

HOTEL SERVICES

Luggage service 

Your luggage will be brought to your room

Upgrade

On request, a private room upgrade is possible. You are liable for the additional cost

YOUR STAY

COMPLETE SUPPORT

Home services and support

Upon request, we organise home maintenance services, gardening, pet care and cleaning

VISITING TIMES

Visiting hours

from 9:00 a.m. to 9:00 p.m.

MEDICAL-NURSE SUPPORT

Medical services

Medical technique

Using state-of-the-art technologies and innovative treatment methods for your operation

Surgeon phone call to a loved one after surgery

Upon request, a telephone call can be organised from the hospital doctor after the patient’s procedure

Nursing services 

Referring nurse

A referring nurse is assigned to you, where possible

HOTEL SERVICES

The little extras

Birthday gift

You will be waited on hand and foot in your room

Welcome gift

You will be attended to in your room

Gift for special days

You will be attended to in your room

Room

Latest room renovation

2023/2024

Balcony or adjoining terrace

Your room will have an outdoor space, where available

Bathroom

In your room, shared

Toiletry bag

A toiletry bag containing shower gel and shampoo is provided

Slippers

Slippers will be provided

Bathrobe

There is a bathrobe for you in your room

Hair dryer

A hair dryer will be available, upon request

Smart TV

All of our rooms have a smart TV

In-room telephone

You can make free phone calls within Switzerland

Wi-Fi

Free access throughout the Clinic

Safe for valuables

Safe in the room

Dining

Petit fours are provided with tea/coffee

You will be offered a sweet bite with your tea/coffee every day

Alcohol-free drinks

Subject to extra charge

Tea or coffee

Free tea and coffee with main meals

Lunch or dinner

Two set menus or an à la carte menu

Press

Newspaper

Main courses are available to you free of charge

Laundry services

Laundry services

Upon request

For your loved ones

Meals for visitors

Your loved ones have the option to share a meal with you, at the restaurant, for an extra charge

YOUR DEPARTURE
DISCHARGE HOURS
 Time of discharge  Up to 11 a.m. or depending on the medical need
COMPLETE SUPPORT
 Parking  Payable car park
 Taxi arrangements    Our reception is at your service should you wish to book a taxi; you are responsible for the corresponding costs.
NURSING SUPPORT
 In-room interview with a specialist nurse before discharge  Before you leave, one of our specialist nurses will visit you in your room to ensure continuity of care and to prepare for the continuation of care at home
 Choice of location for post-hospitalisation care   Depending on your medical guidelines and your willingness, our specialist nurse can help you decide
AFTER YOUR DEPARTURE

ADMINISTRATIVE SUPPORT

Administrative support throughout the care pathway

Our Case managers support you with any insurance coverage issues

AT-HOME SUPPORT

Homecare

As needed and in agreement with your doctor, we organise the monitoring of your treatment and your home care in collaboration with La Source à domicile

Home services and support

Upon request, we organise home maintenance services, gardening, pet care and cleaning